ORL 566 Negotiation and Conflict Management
This course emphasizes the importance of negotiation and conflict management skills for leaders. Through case studies, researches, and scenarios, students will learn different types of negotiation in a multi-cultural context. They will learn to negotiate and win profitable contracts and deals for the organization. Students will explore various types of conflicts that exist and affect employee performance in the organization. This course also enables students to identify triggers of conflict, the positive side of the conflict, and different ways conflict should be resolved. Prerequisite: ORL505